Guidance and information

The Coroner's involvement  in a death occurs at a time of great personal distress for the family and friends of that person. The Coronial Information and Support Program (CISP) is available to provide information and support to persons affected by deaths reported to the Coroner in New South Wales. CISP staff also facilitate communication between the Coroner and persons who have contact with the coronial jurisdiction.

The Aboriginal Coronial and Information Support Program (ACISP) can provide information and support to Aboriginal clients and families in a culturally safe and sensitive manner to assist Aboriginal people and families in navigating the coronial process.

The services provided by CISP/ACISP are as follows:

• Providing information and guidance to next of kin where there is an objection to a post mortem examination.

• Providing information and guidance to next of kin where a whole organ(s) is retained at the post mortem examination.

• Assisting next of kin and those who have contact with the coronial jurisdiction to understand the role and legal powers of the Coroner.

• Assisting next of kin and those who have contact with the coronial jurisdiction to understand coronial processes (for example, how information is gathered for the Coroner, how to access the post mortem report, how decisions are made regarding the holding or dispensing with inquests). 

• With the permission of the Coroner, providing support to next of kin if sensitive information, for example photographs, forensic reports, videos, or CCTV footage are being viewed.

• Providing general information about the inquest process. This can include court familiarisation and practical information about attending Court and emotional support during inquest proceedings (for example, ensuring appropriate breaks and provision of private space during the giving or hearing of distressing evidence). CISP however cannot provide legal advice.

• Providing specific support and preparation to family and friends if they are to appear as a witness at a coronial inquest.

• Advising family and friends of other appropriate services as needed.

• Providing education around the role of the Coroner and the provisions of the Coroners Act to various professional and community groups having contact with, or an interest in, the coronial jurisdiction.

• Contact a CISP staff member

Support for Victims of Crime

If you have been the victim of a crime resulting in a death, please contact Victims Services NSW.

By phone

Victims Access Line - 1800 633 063

Aboriginal Contact Line - 1800 019 123

Email: vs@dcj.nsw.gov.au

Mail

Victims Services
Department of Communities and Justice
Locked Bag 5118
PARRAMATTA NSW 2124